Orders & delivery 

All orders are shipped from our workshop in the Netherlands. If you order on working days before 15:00 your order will be made the same day and transferred to the parcel service. 

Country of destination 
Shipping costs 
Netherlands Free from €50
Below €6,95
Belgium and Germany 
Free from €150
Below €9,95
Luxembourg, Austria, France, Italy, Spain, Ireland, Romania, Poland, Czech Republic, Croatia, Hungary, Slovenia, Slovakia and Bulgaria€14,95
Portugal, Greece, Denmark, Sweden, Estonia, Lithuania, Latvia and Finland  €19,95

Shipping options 
  • Fast Delivery DHL (1 - 3 working days)
    DHL delivers from Monday to Saturday (except public holidays). If you unexpectedly miss the delivery person, the package will be delivered to a DHL parcel shop, where it can be collected within 7 days. 
  • Evening delivery Budbee (1 - 5 working days, only avaible in The Netherlands) 
    Because sustainability is very important to us, you can also opt for the climate-compensated evening delivery from Budbee. They deliver between 4:00 PM and 10:00 PM within 1 to 5 working days. You can indicate where and when they should deliver te package. They can ring the doorbell, knock or leave the package in a specific place around the house. Note: It is important that you provide your telephone number with your order, as this is how Budbee will keep you informed of the delivery. Did you know that Budbee is a sustainable partner of LOTT.gioielli?

*Unfortunately, we have no control over delays caused by external parties (DHL or Budbee). If this is the case with you package, we advise you to contact DHL of Budbee directly. Please keep your shipping details that you have received from us ready.

Country of destination
Delivery times 
Netherlands (DHL)1-2 working days
Netherlands (Budbee)1-5 working days
Belgium, Germany, Denmark, France, Spain, Italy, Austria,Luxembourg, Hungary, Ireland, Croatia, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia, Czech Republic and Sweden (DHL)2-4 working days
Bulgaria, Estonia, Finland, Greece and Portugal (DHL)4-6 working days

Payment methods 

LOTT.gioielli accept the following payment methods:
  • Ideal
    Trusted, safe and easy to pay for your online purchases in your own online back environment.
  • Credit Card
    Complete a protected and insured online purchase with a Visa, Mastercard, American Express, Carte Banciers or CartaSi.
  • Paypal
    Pay your online purchase quickly and securely via your online Paypal wallet.
  • Klarna
    The flexible payment solution, with which you can pay for your order afterwards (within 14 days)
  • Bancontact
    The most used payment method in Belgium. Easily pay for your online purchase in the Bancontact app. This payment method is suitable for more than 20 Belgian banks.
  • Belfius Pay Button
    The payment method of the largest bank in Belgium. Pay online purchases securely via Belfius Direct Net or via the app.
  • KBC/CBC Payment Button
    Pay online purchases securely in the online environment of the bank. Complete your order using the card reader or via the QR code in the app.
  • SOFORT Banking
    Transfer money directly from your secure online baking environment.
  • LOTT.gioielli Gift Card
    A gift card of an X amount or as a discount code. You can enter this code in your shopping basket. 

When you pay for your order, you will be taken directly to Mollie's secure online payment environment. After we have received the payment, you will receive your order confirmation by e-mail. Once your order has been shipped, you will receive an e-mail with a DHL or Budbee track & trace code, so you can track your order and its delivery time.