Orders & delivery
Order & Delivery
Our orders are shipped from our atelier in the Netherlands. Within the Netherlands you do not have to pay shipping costs for orders from €40, below that we charge €6,95. The delivery costs for international orders are €9,95 (Note: currently it's not possible to ship to the UK). For additional costs to destinations outside of Europe such as: customs duties and taxes are the responsibility of the customer.
If you order before 3:00 PM (on working days), your order will be made and handed over to the parcel service the same day. Depending on which shipping method you choose, you will receive your order within 1-5 working days. Note: When you have ordered a custom made item, the delivery time is a maximum of 2-4 weeks.
- Fast Delivery DHL (1-3 working days)
DHL delivers from Monday to Saturday. If you unexpectedly miss the delivery person, the package will be delivered to a DHL parcel shop, where it can be collected within 7 days.
- Evening delivery Budbee (1-5 working days)
Because sustainability is very important to us, you can also opt for the climate-compensated evening delivery from Budbee. They deliver between 5:00 PM and 10:00 PM within 1 to 5 working days. You can indicate where and when they should deliver te package. They can ring the doorbell, knock or leave the package in a specific place around the house. Note: It is important that you provide your telephone number with your order, as this is how Budbee will keep you informed of the delivery.
Did you know that Budbee is a sustainable partner of LOTT.gioielli?
*Unfortunately, we have no control over delays caused by external parties (DHL or Budbee). If this is the case with you package, we advise you to contact DHL of Budbee directly. Please keep your shipping details that you have received from us ready.